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DOWNLOADS: Tapflo Canada – Terms and conditions of goods sale.pdf

1. Application
These Terms and Conditions shall apply to the purchase of the goods detailed overleaf (“Goods”) by you (“Buyer”) from Tapflo Canada Inc., a company is incorporated under the Canada Business Corporations Act under number 1353786-2 whose registered office is at 101-43 Keefer Court, Hamilton ON L8E 4V4 (“Seller”). No other terms and conditions shall apply to the sale of the Goods unless agreed upon in writing between the Buyer and Seller. Seller hereby expressly rejects the applicability of any and all terms and conditions of Buyer.
2. Interpretation
2.1 A “business day” means any day other than a Saturday, Sunday or bank holiday.
2.2 “Normal working hours” means a business day between the hours of 08.30 to 17.00.
2.3 The headings in these Terms and Conditions are for convenience only and shall not affect their interpretation.
2.4 Words imparting the singular number shall include the plural and vice-versa.
3. Goods
3.1 The descriptions of the Goods are as set out in the Seller’s product database and confirmed in this quotation. In accepting this quotation, the Buyer acknowledges that it does not rely on any other representations regarding the Goods save for those made in writing by the Seller. No descriptions of the Goods set out in the Seller’s specifications or brochures shall be binding on the Seller and are intended as a guide only.
3.2 The Seller reserves the right to make any changes in the specification of the Goods which are required to conform to any applicable safety or other statutory or regulatory requirements.
4. Price
4.1 The price (“Price”) of the Goods shall be confirmed in this quotation.
4.2 If the cost of the Goods to the Seller increases due to any factor beyond the Seller’s control including, but not limited to, material costs, labour costs, alteration of exchange rates or duties, or changes to shipping rates, the Seller reserves the right to increase the Price prior to delivery.
4.3 Any increase in the Price under sub-Clause 4.2 shall only take place upon the Seller informing the Buyer of the increase in writing.
4.4 The Buyer may be entitled to discounts subject to and in accordance with any details set out in the Seller’s price list current at the date of the Buyer’s order or as may be agreed in writing by the Seller and the Buyer. The Buyer shall not necessarily be entitled to a discount. Any and all discounts shall be at the discretion of the Seller and detailed within the quotation.
4.5 The Price within the quotation is not inclusive of fees for packaging and transportation/delivery.
4.6 The Price is inclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.
5. Quotation and Basis of Sale
5.1 Details of the Goods in sub-Clause 3.1 are subject to alteration without notice and do not constitute contractual offers to sell the Goods which are capable of acceptance.
5.2 The Seller is not obliged to accept an order from the Buyer if the Buyer does not supply references which are requested by, and satisfactory to, the Seller. If at any time the Seller is not satisfied as to the creditworthiness of the Buyer, it may give written notice to the Buyer that no further credit will be allowed, in which case no further Goods will be delivered other than against cash payment.
5.3 This quotation constitutes written acceptance and confirmation by the Seller of the Buyer’s order for the Goods.
5.4 Having issued this quotation, which is a contractual offer to sell the Goods, the Seller agrees to enter into a contract for the sale of Goods upon the Buyer’s written acceptance of this quotation and of these Terms and Conditions.
5.5 This quotation is valid for a period of 30 days only from the date shown overleaf unless expressly withdrawn by the Seller at an earlier time.
5.6 Either the Seller or the Buyer may withdraw the quote for any reason prior to the Buyer’s acceptance (or rejection) of this quotation.
6. Payment
6.1 Following the Buyer’s acceptance of this quotation, the Seller shall invoice the Buyer for the Price either:
(a) on or at any time after delivery of the Goods; or
(b) where the Goods are to be collected by the Buyer or where the Buyer wrongfully fails to take delivery of the Goods, at any time after the Seller has notified the Buyer that the Goods are ready for collection or the Seller has tendered delivery of the Goods; or
(c) at the agreed payment term milestones.
6.2 The Buyer shall pay the Price within 30 days of the date of the Seller’s invoice or otherwise in accordance with any credit terms agreed between the Seller and the Buyer.
6.3 Payment must be made by the Buyer notwithstanding that delivery may not have taken place and/or that title in the Goods has not passed to the Buyer.
6.4 If the Buyer fails to make payment within the period in sub-Clause 6.2, the Seller shall suspend any further deliveries to the Buyer and charge the Buyer interest at the rate of 0.5% per annum above the Bank of Canada base rate from time to time on the amount outstanding until payment is received in full.
6.5 Time for payment shall be of the essence of the Contract between the Seller and the Buyer.
6.6 All payments must be made in Canadian Dollars unless otherwise agreed in writing between the Seller and the Buyer.
7. Delivery
Tapflo Canada Inc. | 101-43 Keefer Court | Hamilton, ON | L8E 4V4 | Canada
www.tapflo.ca | Tel: +1 514 409 8380 | email: office@tapflo.ca
7.1 The Seller shall arrange for the delivery of the Goods on or as near as reasonably possible to the delivery date detailed in this quotation to the address specified in the Buyer’s Purchase Order or to another location as agreed in writing between the Seller and the Buyer. If no delivery date is detailed, the Goods will be delivered as soon as available.
7.2 If no delivery address is specified by the Buyer or if it is so agreed between the Seller and the Buyer, the Buyer shall collect the Goods from the Seller’s premises at any work time (Monday-Friday, 8:30 – 17:00) after the Seller has notified the Buyer that the Goods are ready for collection.
7.3 Subject to the specific terms of any special delivery service, delivery may take place at any time of the day and must be accepted at any time of the day.
7.4 If the Buyer fails to take delivery of the Goods, the Seller may, at its discretion and without prejudice to any other rights:
(a) store or arrange for the storage of the Goods and shall charge the Buyer for all associated costs and expenses including, but not limited to, transportation, storage and insurance; and/or
(b) make arrangements for the redelivery of the Goods and shall charge the Buyer for the costs of such redelivery.
7.5 If redelivery is not possible under sub-Clause 7.4(b), the Buyer shall be required to collect the Goods from the Seller’s premises and shall be notified of the same. The Seller reserves the right to charge the Buyer for all associated costs including, but not limited to, storage and insurance.
7.6 If the Seller fails to deliver the Goods on the delivery date other than for reasons beyond its control, the Buyer may give written notice to the Seller within 24 hours after the delivery date requiring the Seller to deliver the Goods within 48 hours of that notice (“Notice Period”).
7.7 If the Seller receives no notice from the Buyer under sub-Clause 7.6, it shall have no liability in respect of late delivery provided that it delivers the Goods at any time after the delivery date.
8. Inspection of Goods
8.1 The Buyer shall be under a duty to inspect the Goods on delivery or collection.
8.2 If the Goods cannot be examined, the carrier’s note or such other note as appropriate must be marked “not examined.”
8.3 If the Buyer identifies any damage or shortages, it must inform the Seller in writing within 24 hours of delivery, providing details of the alleged damage or shortage. The Seller shall be under no liability if the Buyer fails to provide such notice.
8.4 The Seller must be permitted to inspect the affected Goods before the Buyer uses, alters or modifies them in any way.
8.5 Subject to the Buyer’s compliance with this Clause 8 and the Seller’s agreement with any alleged damage or shortages, the Seller shall make good any and all damage and shortages within a reasonable time.
8.6 The Seller shall be under no liability for and shall not indemnify the Buyer against any matters arising from damage or shortages.
9. Returns
9.1 Goods may not be returned without the prior written agreement of the Seller. Custom or bespoke builds are non-returnable without prior authorisation from the Seller.
9.2 Subject to sub-Clause 9.4, the Seller shall only accept returned Goods if it is satisfied that those Goods are defective and that such defects would be apparent on inspection.
9.3 The Seller shall have the option of either replacing defective Goods within the lead time quoted at the time of receipt of them or shall refund to the Buyer the Price for those Goods which are defective.
9.4 The Buyer may return any Goods within 30 days of delivery provided that:
(a) the Buyer bears the risk and cost of returning the Goods;
(b) the Buyer indemnifies the Seller against any costs incurred in rectifying any deterioration of the Goods resulting from the Buyer’s incorrect handling or storage of the Goods;
9.5 The Seller shall not be liable for defects arising out of normal wear and tear, the Buyer’s failure to follow any instructions given by the Seller, misuse or alteration of the Goods, negligence, wilful damage or any other act of the Buyer, its employees, agents or any other third party.
10. Risk and Title
10.1 Risk of damage to or loss of the Goods shall pass to the Buyer when the Goods are delivered to the Buyer.
10.2 If the Buyer wrongfully fails to take delivery of the Goods, risk shall pass to the Buyer at the time when the Seller has tendered delivery of the Goods.
10.3 Legal and beneficial title in the Goods shall not pass to the Buyer until the Seller has received, in cash or cleared funds, payment in full of the Price.
10.4 The Seller reserves the right to repossess any Goods for which it retains legal and beneficial title, should full payment not be received in accordance with Clause 6. In such an event, the Buyer shall, at its own expense, return the Goods – over which title has not yet passed – to the Seller.
10.5 The Buyer’s right to possession of the Goods in which the Seller retains legal and beneficial title shall terminate if:
(a) the Buyer commits a material breach of its obligations under these Terms and Conditions;
(b) the Buyer is or becomes the subject of a bankruptcy order or takes advantage of any other statutory provision for the relief of insolvent debtors;
(c) the Buyer enters into a voluntary arrangement, or any other scheme or arrangement is made with its creditors; or
Tapflo Canada Inc. | 101-43 Keefer Court | Hamilton, ON | L8E 4V4 | Canada
www.tapflo.ca | Tel: +1 514 409 8380 | email: office@tapflo.ca
(d) the Buyer convenes any meeting of its creditors, enters into voluntary or compulsory liquidation, has a receiver, manager, administrator or administrative receiver appointed in respect of its assets or undertakings or any part thereof, any documents are filed with the court for the appointment of an administrator in respect of the Buyer, notice of intention to appoint an administrator is given by the Buyer or any of its directors or by a qualifying floating charge holder, a resolution is passed or petition presented to any court for the winding up of the Buyer or for the granting of an administration order in respect of the Buyer, or any proceedings are commenced relating to the insolvency or possible insolvency of the Buyer.
11. Rights, Warranties and Liability
11.1 Subject to these Terms and Conditions and except where the Buyer is purchasing the Goods as a consumer, all warranties, conditions or other terms implied by statute or common law (save for those implied by Sale of Goods Act, R.S.O. 1990, c. S.1, s.13) are excluded to the fullest extent permitted by law.
11.2 The Seller shall not be liable for any loss or damages of any nature, direct or indirect, including any loss of profits or consequential damages suffered or incurred by the Buyer for whatever reason.
11.3 The exclusions of liability contained within this Clause 11 shall not exclude or limit the liability of the Seller:
(a) for death or personal injury caused by the Seller’s negligence;
(b) for any matter for which it would be illegal for the Seller to exclude or limit its liability; and
(c) for fraud or fraudulent misrepresentation.
11.4 The warranty period on the equipment quoted is 12 months from the date of delivery. The warranty provides 12 months’ cover for parts and 12 months’ cover for labour.
The warranty covers all parts and labour within the Seller’s scope of supply, including those parts of other manufacturers supplied by the Seller as part of this contract. It does not extend to parts which, in the opinion of the Seller, have been subjected to misuse, neglect, normal wear and tear, or accident. Warranty is only valid on the basis that the equipment is serviced and tested in accordance with manufacturers’ guidelines.
11.5 For all warranty-related site visits, an order number is required in advance of the visit to cover labour and parts. In the event of the visit being as a result of a manufacturing defect, the invoice value will be credited. In the event of the visit not being covered by the warranty, the invoice will be charged in full and subject to the payment term set in sub-clause 6.2.
Extended Warranty Notes
Unless specified by the Seller, no extended warranty is provided. In the event that extended warranty is offered, this will be under the Seller’s standard warranty terms and will only cover defects in design, material, and workmanship.
12. Communications
12.1 All notices under these Terms and Conditions shall be in writing and signed by, or on behalf of, the party giving notice (or a duly authorised officer of that party).
12.2 Notices shall be deemed to have been duly given:
(a) when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient;
(b) when sent, if transmitted by fax or email and a successful transmission report or return receipt is generated;
(c) on the fifth business day following mailing, if mailed by national ordinary mail; or
(d) on the tenth business day following mailing, if mailed by airmail.
12.3 All notices under these Terms and Conditions shall be addressed to the most recent address, email address or fax number notified to the other party.
13. Force Majeure
Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: power failure, Internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question.
14. No Waiver
No waiver by the Seller of any breach of these Terms and Conditions by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.
15. Severance
In the event that one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that/those provisions shall be deemed severed from the remainder of these Terms and Conditions (which shall remain valid and enforceable).
16. Law and Jurisdiction
16.1 These Terms and Conditions, including any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. 16.2 The parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario in respect of any dispute, controversy, proceeding, or claim arising out of or relating to these Terms and Conditions, including any non-contractual obligations.
17. Custom Projects & Capital Equipment
This Clause 17 applies where the Goods form part of a capital equipment order, engineered solution, or custom-built project. This includes, but is not limited to, process skids, CIP systems, chemical dosing units, automated platforms, and any systems designed or manufactured to a customer-specific scope.
Tapflo Canada Inc. | 101-43 Keefer Court | Hamilton, ON | L8E 4V4 | Canada
www.tapflo.ca | Tel: +1 514 409 8380 | email: office@tapflo.ca
17.1 Scope of Supply
17.1.1 The Seller shall supply the Goods in accordance with the specification detailed within the quotation, order confirmation, or other written agreement. It is the responsibility of the Buyer to ensure that the specification meets its operational, technical, and regulatory requirements.
17.1.2 The Seller shall not be liable for any errors, omissions, or non-conformities arising from incomplete, incorrect, or missing information provided by the Buyer.
17.1.3 The Buyer confirms design approval in writing by issuing a Purchase Order to the Seller. Delays in approval shall automatically extend the delivery period and may result in additional charges.
17.2 Intellectual Property and Documentation
17.2.1 All designs, schematics, P&IDs, wiring diagrams, automation logic, PLC/HMI software, operational manuals, control sequences, and associated technical documentation produced by the Seller remain the sole and exclusive property of the Seller.
17.2.2 No intellectual property rights shall transfer to the Buyer.
17.2.3 The Buyer is granted a non-exclusive, non-transferable licence to use any such content solely in connection with the operation and maintenance of the system supplied by the Seller at the original installation site.
17.2.4 The Buyer shall not reproduce, disclose, share, modify, repurpose, or use the content in whole or in part for any other application, project, or third party, without the prior written consent of the Seller.
17.3 Milestone Payments and Invoicing
17.3.1 For project-based orders, the Seller shall invoice in accordance with the milestone structure set out in the quotation or agreed in writing.
17.3.2 Milestones may include, but are not limited to:
(a) Receipt of a Purchase Order and initial deposit to begin project works
(b) Design sign-off to commence manufacturing
(c) Commencement of manufacture
(d) FAT completion
(e) Dispatch
(f) SAT/commissioning
17.3.3 Where a milestone is delayed due to Buyer action or omission, the Seller shall retain the right to issue the invoice and payment shall fall due in accordance with Clause 6.2.
17.3.4 Date of initial agreed deposit payment receipt will be the commencement of the quoted lead time. No project shall be dispatched until the corresponding milestone payment has been received in full and cleared funds.
17.3.5 Delayed milestone payments or drawing sign-off may constitute increase in quoted lead time and any project schedule issued.
17.4 Factory and Site Acceptance Testing (FAT/SAT)
17.4.1 FAT will be conducted at the Seller’s facility where included, and shall be witnessed by the Buyer upon invitation. Test protocols must be agreed in advance.
17.4.2 SAT, where applicable, will be performed on-site following mechanical and electrical installation (unless otherwise stated). SAT is conditional on full site readiness and availability of required utilities.
17.4.3 Any delays caused by lack of access, incomplete services, or site readiness issues shall be chargeable to the Buyer. Rebooking, day rates, and expenses for the Seller’s personnel shall be invoiced separately.
17.4.4 SAT completion or, where SAT is not included, the Buyer’s first operational use of the system shall constitute beneficial use. From this point, warranty will commence in accordance with Clause 11.4.
17.5 Commissioning and Site Services
17.5.1 Where commissioning is included, the Seller will provide services as detailed in the quotation. The Buyer shall provide unrestricted access to site and ensure availability of utilities and safety compliance.
17.5.2 Commissioning dates shall be arranged in writing. Rebooking of commissioning visits due to Buyer-related delays may incur cancellation charges.
17.5.3 If commissioning is not included, the system shall be deemed accepted 14 calendar days after delivery or first use, whichever occurs first.
17.6 Snagging, Handover, and Acceptance
17.6.1 The system shall be deemed handed over following either successful completion of SAT or, if no SAT is included, 14 calendar days from delivery or beneficial use.
17.6.2 The Buyer shall inspect the system and raise any snagging items in writing within 7 calendar days of handover.
17.6.3 The Seller shall review and address valid snagging items within a reasonable timeframe. Failure to raise snagging issues within this period shall constitute full
acceptance of the system in working order.
17.7 Buyer Responsibilities
17.7.1 The Buyer shall be responsible for the following unless otherwise agreed in writing:
(a) Offloading and positioning of equipment
(b) Electrical installation and connection of power
(c) Supply and connection of utilities (air, water, drainage, internet)
Tapflo Canada Inc. | 101-43 Keefer Court | Hamilton, ON | L8E 4V4 | Canada
www.tapflo.ca | Tel: +1 514 409 8380 | email: office@tapflo.ca
(d) Civil works, pipework, cable containment or building alterations
(e) Integration of the system with third-party infrastructure or equipment
(f) Site validation, cleaning protocols, and final sign-off processes
17.7.2 Any delays or costs arising from failure to fulfil the above responsibilities will be chargeable to the Buyer.
17.8 Variations and Change Control
17.8.1 No changes to scope, specification, delivery schedule or pricing shall be valid unless agreed in writing by both parties.
17.8.2 The Seller reserves the right to refuse variation requests which, in its view, affect technical integrity, compliance, manufacturability, or safety.
17.8.3 Where variations are accepted, the Seller shall issue a revised quotation and update the delivery schedule accordingly. Variations shall not proceed until formally
approved in writing by the Buyer.
17.9 Exclusions and Limitations Specific to Projects
17.9.1 Unless expressly stated, the Seller shall not be responsible for:
(a) Third-party validation, GMP qualification or sign-off documentation
(b) Hazardous area classification
(c) Regulatory approvals, inspections, or external compliance audits
(d) System cleaning, sterilisation or passivation
(e) Supply of consumables or replacement parts beyond initial delivery
17.9.2 The Seller accepts no liability for delays or costs caused by Buyer-appointed contractors, third-party suppliers, building access restrictions, or external conditions
beyond the Seller’s control.

According to art. 13 para. 1 and par. 2 of the General Data Protection Regulation of 27 April 2016 (GDPR), I inform that:

1) We are the administrator of your personal data as our customers. Our data: TAPFLO AB with its registered office in Filaregatan 4, 442 34 KUNGÄLV, SE556417082601

2) we process only the data that you have made available through voluntary consent in connection with the cooperation with us. In particular, we may process the following personal data: Name, surname, contact telephone number, e-mail address of your representatives, representatives or business owners (in case personal data is part of the company name).

3) we do not process any data of a special nature (so-called “sensitive data”);

4) personal data will be processed:

in order to perform the services we provide – in accordance with your instruction or the content of an agreement;
for the purpose of marketing our own services and contacting you;

5) Recipients of your data may be companies cooperating with us in the fulfilment of orders (e.g. courier companies, transport companies, subcontractors, post office).Due to the fact that we are part of the international Tapflo group, under which we use common order management software, your data will be entrusted to the parent company – Tapflo Production LTD with its registered office in Great Britain – the basis for entrusting data within the Tapflo Group are relevant agreements;

6) the basis for processing is the concluded agreement, voluntary consent and legitimate legal interest of the administrator with regard to the marketing of our own services and data processing within the capital group;

7) your personal data provided by you will be kept for the period necessary to perform the agreement and all the time until you submit your instruction to delete it. We need information about the history of your orders and the specificity of the delivered equipment to provide you with post-warranty service as well as equipment upgrades and repairs throughout their entire lifecycle, which may be impossible or very difficult if you delete this data;

8) you have the right to access your personal data and the right to rectify, delete, limit processing, the right to transfer data, object, withdraw your consent at any time without affecting the legality of processing, which was made on the basis of consent before its withdrawal. Withdrawal of consent for data processing during the term of the agreement may prevent the administrator from fulfilling some of the rights resulting from the content of the concluded agreement. Such an instruction will also not be effective against the data necessary to perform the agreement or data which the administrator is obliged to process in accordance with applicable regulations;

you have the right to lodge a complaint to the supervisory authority when you believe that the processing of personal data provided by you violates the provisions of the General Data Protection Regulation of 27 April 2016 (GDPR);

providing your personal data is a condition for the conclusion of the agreement;

neither the administrator nor any entity entrusted with your personal data shall use profiling within the meaning of GDPR and shall not take automated profiling decisions;

Introduction and Scope
Tapflo believes in socially responsible business. Tapflo’s business activity impacts the environment and must be unconditionally operated in a responsible and ethically correct manner. Promoting proper business ethics, decent working conditions and environmental practices in Tapflo Group is part of our strategy to act in a socially responsible manner. In pursuit of this aim, we wish to cooperate closely with our customers, suppliers, and business partners that share and apply the principles expressed in the Tapflo Code of Conduct.
Our operating values and corporate philosophy are laid down in “The Tapflo Way”. They represent a commitment for all employees concerning their conduct within the company and their dealings with the outside.
Tapflo’s boards have adopted the enclosed code of conduct to clarify what we expect and require of both ourselves and those we work with. Tapflo Group (Tapflo) expects its Board of Directors, all employees, volunteers, and its representatives (Tapflo Employees) to make systematic, targeted efforts to ensure compliance. We apply and operate in full compliance with applicable laws and regulations, international conventions, the UN Global Compact principles, the rules of valid version of Tapflo’s Code of Conduct, and Tapflo’s policies, directives, and guidelines. Tapflo Employees may find further guidance in these documents or contact the superior manager and Tapflo will offer as much support as possible in this regard.

General Principles
Compliance with national and international laws, international conventions, and regulations.
Tapflo Employees shall comply with all applicable national and international laws, regulations, conventions, and UN Global Compact including without limitation, those about anti-corruption, competition law, transportation, environment, safety, health customs, export, and import regulations.
If there is a conflict between the Tapflo Code of Conduct and valid law, the law prevails.
Tapflo Group AB’s Board of Directors may only approve Deviations from the Tapflo Code of Conduct.
A basic requirement is that we act within the framework of laws and international conventions. It is completely unacceptable for anyone who does not fully respect and comply with competition rules, export/import regulations, tax laws, environmental laws, labor laws or agreements, security requirements, and other provisions that set the parameters for our operations.
Our customers, subcontractors, and suppliers will see the company as an interesting and demanding business partner with a comprehensive approach and a willingness to change. The company shows honesty and openness in its dealings with business partners in the value chain.
We live up to their commitments. Established agreements apply. Our business partners should feel that they are an important prerequisite for joint business ventures to be as successful as possible.

Requirements on Suppliers and other Business Partners
All Tapflo suppliers, sub-tier suppliers, and other business partners shall comply with the standards established in the valid version of Tapflo’s Code of Conduct or own guidelines that are in line with or supersedes Tapflo’s. Supplementary Code of Conduct requirements from customers of Tapflo also applies to its suppliers, subcontractors, and other business partners.

Reports of violations
Tapflo Employees, suppliers, and other business partners are encouraged to report and claim upon actual, potential, or suspected violations of the Code of Conduct. Reports can be, either in line with the Tapflo Group’s regular channels of reporting and communication or according to the Tapflo Whistleblower procedures.

Language
If the Code of Conduct is translated into other languages, the English version shall be valid in case of conflict or disputes.

Business Ethics
Responsible Business
Tapflo Employees are expected to conduct their business transparently and ethically and act with integrity. The ethics elements include e.g.: Business Integrity, Anti-Corruption, and Fair Competition. Tapflo Employees shall employ fair business practices, including accurate and truthful advertising. Tapflo shall comply with the tax laws and regulations where they operate.

Tapflo and its employees
Tapflo takes responsibility in all its activities, and in all relationships, to follow the highest standards of ethics and business ethics. Therefore, responsibility is an issue for the owners, board of directors, management at all levels from the individual employee. All employees must take personal responsibility, not only for their actions, but also feel responsible for the Tapflo brand, other assets, products, and services.

Anti-Corruption
All corruption, extortion, and embezzlement are prohibited. Tapflo Employees shall not offer, pay, or accept bribes or payments, gifts, and other kinds of benefits in violation of applicable laws & regulations, or may create a situation of risk for inappropriate business decisions, neither participate in other illegal inducements in business or government relationships.
It is forbidden to request or make any kind of promise in connection with gifts. The company and its employees must never resort to bribes, or unauthorized replacement of any kind of relationship with customers, suppliers, authorities, or other decision-makers with such purpose of obtaining or retaining business. The company does not take party political position.

Competition Law
Tapflo acts in a fair and transparent competition. Tapflo Employees are expected to follow the legislation of gathering and exchanging information with external parties.
Tapflo does not allow any form of price collusion, cartel, or abuse of market dominance, and in all parts of the business the correct and unrestricted competition in bids, tenders, procurement, and purchasing.

Conflict of Interest
Tapflo Employees shall not conduct their private, financial, or other external activities in conflict with the interests of Tapflo. The Tapflo assets and resources shall be used for Tapflo objectives and not for personal gain or other inappropriate activities.
Company employees should avoid engaging in activities that may lead to conflicts of interest. This includes, but is not limited to, giving, or receiving personal gifts or services with a value exceeding the specified level, or participating in entertainment beyond normal business.
Employees must not engage with the company competing business or have other business to such an extent that it encroaches on the regular duties to implementation.
It is forbidden to exploit for their benefit relationships with business partners such as customers, subcontractors, and suppliers.

Money Laundering
Tapflo and its Employees shall not accept, facilitate, or support money laundering or risk for Tax Evasion.

Transparency
Tapflo Employees shall act transparent and keep up-to-date records of the elements relevant to demonstrate compliance with this Code of Conduct. All financial transactions shall be reported in line with valid accounting standards and the accounting must be recorded correctly and fairly.

Protecting Information
Tapflo Employees shall protect the confidential information of Tapflo. Confidential information means any Tapflo’s proprietary. Technological and technical knowledge, expertise, experience, know-how, inventions, specifications, formulae, samples, financial, business, and personnel information, and other information, disclosed at any time and in any form, is considered confidential information.

Work environment
Human rights and Social Aspects
For Tapflo, the observance of internationally recognized human rights is the basis for all business relationships. We expect from Tapflo employees that they comply with the principles of the code of conduct and neither commit nor participate in human rights violations.

Fair and Equal Treatment
Tapflo employees shall not discriminate in hiring as well as during employment, on the grounds of criteria such as race, religion, gender, age, nationality, disability, personal relationship, union membership, sexual orientation, political opinion, or any other basis.
Tapflo supports, respects, and comply with international conventions on human rights. Tapflo promotes diversity and equality. Equal treatment and equal opportunity should apply to everyone. The company does not accept any form of mental or physical punishment, threats of punishment, discrimination in employment or work, bullying in the workplace, sexual or other forms of harassment.

Remuneration and Working Times
Tapflo shall ensure that its employees work in compliance with all applicable laws and mandatory industry standards about regular working hours and overdue hours. Tapflo expects that remuneration and benefits at least conform to the statutory minimum wage and the statutory working hours/licensing agreement of the country concerned as well as binding collective agreements.

Freedom of Association
Tapflo must recognize employees’ basic right to freely associate, belong to a union, and bargain collectively, by all applicable laws and regulations.

Child Labour and Forced Labour
Tapflo shall ensure the minimum age as defined by the International Labour Organization (ILO) is respected and ensure that it complies with existing rules concerning the respective national employment permits. Furthermore, Tapflo shall not make use or in any way benefit from forced, prison, bonded, or involuntary labor.

Health and Safety
Tapflo is responsible for the employees’ well-being. Tapflo must provide a safe and healthy working environment. Tapflo shall ensure that all employees are aware of health, safety, and environmental risks and appropriately trained to minimize risks and
impacts of emergencies. The observance of safety regulations shall be monitored continuously, and any inadequacies are remedied immediately. Tapflo cares about its employees and business partners. Preventive health and safety programs must be in place for all Tapflo’s processes and its representative’s processes, where they operate.

Environment
Environmental Protection
Tapflo shall support a precautionary approach in its activities and the projects the company is involved in shall be characterized by a safe, healthy, and sustainable environment.
Our current and future operations and processes shall be following the environmental standards and legislation. We strive to develop and provide services and products that limit the harmful impact on the environment, which are safe to use, can be recycled, reused, or dismantled safely. This includes products and services from suppliers and subcontractors. Tapflo employees must have an open dialogue with business partners and the public and our suppliers about our ever-evolving environmental and sustainable work.

For any doubts or questions concerning the Tapflo Group Code of Conduct, please contact your superior manager or the Tapflo Group CEO.

Introduction and Scope
Tapflo believes in businesses operating in a responsible, transparent, and ethically correct manner, not participating in any corruption. Hospitalities: gifts, meals, entertainment, and travel can improve business relationships and goodwill, if it is naturally useful or adding value in the professional role, also within the framework of the applicable legislation.

The Tapflo Gift, Benefit, and Hospitality Guidelines provide further guidance to prevent any risks for inappropriate business decisions, bribery & corruption while supporting the compliance to Tapflo’s business ethics and values expressed in Tapflo Anti-Corruption Policy and Tapflo Code of Conduct.

“All corruption, extortion, and embezzlement are prohibited. Tapflo employees shall not offer, pay or accept bribes or payments, gifts, and other kinds of benefits in violation of applicable laws & regulations, or may create a situation of risk for inappropriate business decisions, neither participate in other illegal inducements in business or government relationships.”

Tapflo Group (Tapflo) expects its Board of Directors, all employees, volunteers, and its representatives (Tapflo employees) to make systematic, targeted efforts to ensure compliance to the valid version of Tapflo Gift, Benefit, and Hospitality Guidelines. Additional local guidelines may be issued.

Tapflo employees shall comply with all applicable national and international (extraterritorial authority) laws and regulations. If there is a conflict between the Tapflo Gift, Benefit, and Hospitality Guidelines and valid law, the law prevails. Tapflo’s CEO may only approve Deviations from the Tapflo Gift, Benefit, and Hospitality Guidelines.

Hospitalities: gifts, meals, entertainment, and travels are related to actions and activities in a complex compliance area. There are different dimensions of it, e.g., if it is allowed or prohibited, the level of hurdle rates, and is it appropriate according to business ethics, such as:

What is allowed according to Anti-Bribery & Anti-corruption Laws and regulations?

What is allowed according to Tax provisions and regulations, such as the deduction for VAT and corporate tax, and might it be an issue of taxation for the receiver?

What is allowed according to Tapflo?

Does it regard a receiver within the private sector or public sector?

Is it in line with common business standards and business ethically correct manner?

What kind of Hospitalities; gifts, meals, entertainment, and travels does it regards?

What is the aim of activity, frequency and is it at a proper timing?

Responsibilities
It is Tapflo management’s responsibility that there are proper procedures in place to prevent, detect and respond to bribery & corruption accordingly and prevent the risk of it happening.
Tapflo Management is responsible for all Tapflo employees within their organization at risk, receive extra information on Tapflo Gift, Benefit, and Hospitality Guidelines. With a risk-based approach, foresee that sufficient training will be provided to Tapflo employees and business partners. Periodic risk assessments are to be checked regarding the risk for violations. Identified and prioritized risks are to be governed properly.

The value of a gift, benefit, entertainment or hospitality can also be affected by the situation if it can be seen as a bribe. Depending on the circumstance, for example, when a gift, benefit or hospitality is handed over, whether it is open and transparent or hidden, value, modest or not, frequency, timing, in conjunction with a negotiation or any conditions for it. Furthermore, whether it adds value to the professional relationship and if the recipient is a public official or private officer. A Uniform definition of corruption is missing. It might be different from country to country. It is a crime, even if the offense is not completed, that the prospect of a gift, benefit, or hospitality is often enough to be seen as a criminal offense.

Gifts, benefits, or hospitalities might not be acceptable for the recipient for different reasons, e.g., business partners’ internal policies/guidelines are not acceptable and/or
taxable due to local legislation and rules. It is recommended for Tapflo Management to identify such situations and have a cautious approach. At the same time, Tapflo management should ensure that all suppliers are aware of Tapflo’s applicable rules in the area.
All gifts, benefits, and hospitalities must have a business purpose and be legitimate.

Language
If the Tapflo Gift, Benefit, and Hospitality Guidelines are translated into other languages, the English version shall be valid in case of conflict or disputes. Additional local guidelines with further detailed specifications might be issued only in the respective local language.

Transparency
Tapflo employees shall act transparent and keep up-to-date records of the elements relevant to demonstrate compliance with Tapflo Gift, Benefit, and Hospitality Guidelines and the Tapflo Anti-Corruption Policy. All transactions must be recorded transparent, correct, and fair.

Conflict of Interest Tapflo employees shall not conduct their private, financial, or other external activities in conflict with the interests of Tapflo. The Tapflo assets and resources shall be used for Tapflo objectives and not for personal gain or other inappropriate activities. Three different situations might occur:

Real conflict: If there is a real conflict of interest between the Tapflo employee’s professional duties and private interests. Actions must be taken.

Potential conflict: The Tapflo employee has private interests that might conflict with professional duties. Circumstances where it is foreseeable that a conflict can arise in the future and actions should be taken to govern potential risks.

Perceived conflict: Third parties from outside of the business see that Tapflo employees’ private interests may inappropriately impact decisions and behaviour. It is also a matter of timing when activities may be seen as inappropriate.

The consequences can be severe for Tapflo and arise potential risk for brand damage.

Guidance and Definitions
Business partners and public officials
There are some situations and different jurisdictions, a legal difference between the Private sector (private sector employees) and Government/State/Public sector/acting on behalf of (Public officials). In relation to public officials, it is important to be cautious. From a legal perspective, the penalties for violations versus anti-bribery & anti-corruption legislation regarding the government/public sector can be more severe and the amounts for “anything of value” may be lower or prohibited. The consequences and reputational damage are severe in corruption scandals.

Gifts are not allowed to be handed over to public officials. When it regards hospitalities such as meals and entertainment – be very restrictive if offering any meals or entertainment. In general, regular public officials should not be invited to an exclusive dinner or party. Invitations are to be sent to the official agency/authority/ public organization and/or certain level, not an individual public official.

Gifts or services should never be provided as facilitation payments, unofficial payments or gifts also called “speed payments”, in cash or anything of value to public officials or commercial contracts to speed up, e.g., a process, approval, processing customs, or other activities. It might not be prohibited in some local legislation.
However, it is not acceptable according to Tapflo.

Gifts, benefits, and hospitalities
Gifts may be divided into different and of varied value; high value (e.g., art/painting, jewellery, or expensive items) or Low value (e.g., a small bouquet or consumables i.e., chocolate box). Gifts with the corporate logotype printed on the gift tend in general to decrease an estimated value. Gifts are never to be paid in cash or transferable to cash/equal. It is also a risk for concealed bribes/corruption or transferred funds to public officials or political contributions.

It is not how the receiver perceives the value that counts, it is the true/estimated market value that is applicable. (For example, the receiver does not like football and receives tickets to a game, even if it does have a very limited value for the receiver, it is still seen as the full value from a legal, taxation, and internal guidelines view).

Tapflo promotes modest gifts at a low value and in a non-regularly frequent manner, in line with generally accepted business standards. It is important to be open and
transparent, regardless of if it is a gift, benefit, entertainment, or hospitality. Lotteries or games of chance are not to be arranged.

Business partners
Representation gifts or promotional gifts.
A representation gift is a gift to be given directly to an individual, provided in direct connection to a represented occasion, and to consist at a preferable low value, depending on the situation. The exact limit varies between different countries depending on tax legislation, the standard cost of living and local laws and regulations, etc. The promotional gift is simply a gift at a low value and is intended for use in many different aims and is usually labelled with Tapflo’s logotype/brand.
Gifts by lotteries might be complex situations, also with specific rules, and can easily be misinterpreted. It is not allowed to perform such activities within Tapflo.

Gifts, benefits, and hospitalities should always be managed openly and transparently or sent to a corporate official address, never to a private address. Invitations to meals or entertainment may not include spouses or family members if not for a specific reason.

Seminars, conferences, exhibitions, and visits at production sites.
The geographic location must make sense and have a natural connection to the event. Guests with their expenses for travels/tickets and accommodation/hotels are not to be reimbursed. Potential side activities such as entertainment are to be a minor part of the sessions and arranged at a moderate cost.

Gifts to employees
Tapflo, as the employer, may give gifts of less or low value to employees, such as clothes, towels, tickets to entertainments, or training/healthcare, preferable, if possible, with the TAPFLO logotype and are in line with the requirements for gifts to employees. (Please note. Specific jubilee gift for Tapflo employees such as 50, 60 years Birthday, employed in 25 years is to be coordinated with Tapflo Human resources at HQ, and sometimes at a higher value, see Appendix 1)

Taxation
Tapflo Employees must be aware of the tax impact and potential consequences for Tapflo and the receiver. The tax hurdle-‐the rate for a deduction is not necessarily an upper limit for an activity, however, violation of applicable laws and regulations is prohibited.

Gifts might be taxable to the receiver. The employer shall make tax deductions, pay employer fees, and so on. The cost of the gift may be deductible for the employer.
A representation gift with a value up to 180 SEK + VAT is granted a deduction regarding corporation tax and VAT. Amounts exceeding that amount are not deductible, according to Swedish tax legislation.

Deductions are allowed for the advertising value of the gift, which can be difficult to calculate. For example, deductions have been granted for promotional gifts of simple types and less value.
There is no deduction of representation meals (lunch, dinner, supper, and other consumption) regarding the corporate income tax. VAT deduction may be raised on expenses for representation meals up to SEK 300 per person (see Appendix 1).
Expenses for refreshment and simpler consumption of lesser value may be deductible.

Gifts from Suppliers
Purchasing and sourcing decisions should be based on Tapflo’s purchasing strategies, customers’ expectations, sustainability, and the best value expected to be received according to the level of price, quality, and performance. No Tapflo employee or other business partner working on behalf of Tapflo may request or accept any benefits or anything of value which is offered, provided, authorized, requested, or received as an inducement or reward for improper purchasing or procurement decisions.

Accepted and offered gifts should be registered in a specific gift-ledger at a local CFO office. Gifts should always be sent to a corporate official address, never to a private address.
It is recommended to inform suppliers that the aim might be good, however, it is not allowed with such a gift to Tapflo employees according to TAPFLO internal rules.

Invitations to meals
Tapflo employees may accept invitations to lunch in connection with business partners’ business meetings to gather information or negotiations.
Dinners related to work with connections to specific situations such as specific exhibitions may be accepted, given that they are arranged modestly, at a limited cost, and not exclusive. Recommended to be approved by a superior manager in advance of such dinner sessions.

Donations, grants, and political contributions
Donations and grants are cash or something of value given by Tapflo of humanity and social reason. It must be approved in advance by Tapflo CEO. It is recommended to be extra cautious due to the risk of concealed bribes/corruption or transferred funds to public officials or political contributions. The donation or grant must be forwarded via a trustworthy, well-renowned organization and managed transparently.
Tapflo does not permit political contributions including political candidates, neither direct nor indirect.

Sponsorship
There are two different kinds of sponsorship: commercial sponsorship and social sponsorship. Sponsorship and its level of value must be approved in advance and in line with the valid Tapflo Authorization Directive. It is recommended to be extra cautious due to the risk for concealed bribe/corruption or transferred funds to public officials.

Do not hesitate to contact your superior manager or Tapflo HQ with specific instructions in case of any questions. If you are uncertain, please ask always in advance of any actions.

Appendix: Appendix 1 – Applicable rules for representation*) and gifts**) in Sweden

For any doubts or questions concerning the Tapflo Group Gift, Benefit and Hospitality Sustainability Guidelines, please contact your superior manager or the Tapflo Group CEO.

Introduction and scope
The objectives of the Tapflo Whistleblower Policy are to establish a policy and procedure to prevent, detect and correct improper activities. This is to inform employees or business partners guidelines on how to act if for any reason employees or business partners are not comfortable speaking to a manager or do not believe the issue is being properly addressed.

If an employee or business partner does not believe that Tapflo Group’s regular channels of reporting and communication can or should be used to express his/her concerns, an employee may contact the Chair of the Tapflo International Ltd Board or the Chair of the Tapflo Production Ltd Board, the parent company of the Tapflo Group it regards. Reports may be done named or anonymously with the reports being handled as confidential, such as via e-mail, phone, letter, or in a meeting.

Employee or business partners can report serious incidents or abuses in the company, such as e.g.,

Financial crime, including bribery, corruption, fraud, illegal anti-competitive measures, or other law infractions.

Material violations of policies and the Tapflo Code of Conduct.

Embezzlement, private benefit, misappropriation of funds, or conflict of interest.

Major shortcomings of security in the workplace, transport, or production.

Major breaches of environmental regulations or pollution of the environment.

Serious forms of discrimination and harassment.

It is recommended to describe the claim and facts relating to the case arising from the reported problem. Please, refer to or attach the possible relevant documents to the case.

For any doubts or questions concerning the Tapflo Group Whistleblower Policy, please contact your superior manager or the Tapflo Group CEO.

Introduction and Scope
Tapflo believes in sustainable and responsible business. Tapflo’s business activities impact the environment, and the foundation of this document is based on the Tapflo Way and Tapflo Code of Conduct. Tapflo’s board has adopted the Tapflo Environmental Policy to clarify what we expect and require from both ourselves and those we work with. Transparency in environmental work is an important, basic principle.

General Principles
Compliance with national and international laws, international conventions, and regulations.
Tapflo Employees shall comply with all applicable national and international laws, regulations, and conventions. If there is a conflict between the Tapflo Environmental Policy and valid law, the law prevails. A member of Tapflo AB’s Board of Directors may only approve Deviations from the Tapflo Environmental Policy.

Tapflo works for environmental sustainability by actively contributing to the applicable UN Global Sustainable Development Goals, the UN Global Compact principles, and national environmental quality goals. It constitutes an important framework, integrating the three dimensions of sustainability in our strategies, daily work, and governance. Tapflo works actively to achieve them and, in this way, Tapflo contributes to long-term sustainable environmental development, locally and globally. Sustainability must be a basic and guiding principle for all activities within Tapflo, reporting easily understood quantitative indicators on related CSR topics.

A basic requirement is that we act within the framework of laws and international conventions. It is completely unacceptable for anyone to not fully respect and comply with environmental laws or agreements, requirements, and any other provisions that set the parameters for our operations.

Our customers, subcontractors, and suppliers will see the company as an interesting and demanding business partner with a holistic approach and a willingness to change. The company shows honesty and openness when dealing with business partners in the value chain.

We live up to their commitments. Established agreements apply. Our business partners should feel that they are an important prerequisite for joint business ventures which are as successful as possible.

This Environmental Policy is of a dual character, in one part requiring compliance, and another part of the character guiding environmental concerns. It is important to train, educate and inform our employees about environmental issues that may affect their work, promote environmental awareness among our employees, and encourage them to work in an environmentally responsible manner.

Requirements on Suppliers and other Business Partners
All Tapflo suppliers, sub-tier suppliers, and other business partners shall comply with the standards established in the valid version of Tapflo’s Environmental Policy or their own guidelines that are in line with/or supersedes Tapflo’s. Supplementary Environmental requirements from customers on Tapflo also apply to its suppliers, subcontractors, and other business partners.

Reports of violations
Tapflo Employees are encouraged to report and claim upon actual, potential, or suspected violations of Tapflo’s Code of Conduct. Reports can be, either in line with the Tapflo Group’s regular channels of reporting and communication or Tapflo’s Whistleblower procedures.

Language
If the Code of Conduct is translated into other languages, then the English version shall be valid in case of conflict or disputes.

Environment
Environmental responsibility
Tapflo shall support a precautionary approach in its activities and the projects the company participates in and shall be characterized by a safe, healthy, and sustainable environment. To integrate the consideration of environmental concerns and impacts into our decision-making and activities, our current and future operations and processes shall be following environmental standards and legislation.

This Environmental Policy is a dual character, in one part requires compliance and another part is of the character to guide environmental concerns. It is important to train, educate and inform our employees about environmental issues that may affect their work, promote environmental awareness among our employees, and encourage them to work in an environmentally responsible manner.

Impact on the environment of products and services.
Tapflo’s strives to develop and provide products and services that limit the harmful impact on the environment, which are safe to use, can be recycled, reused, or dismantled safely, and designed for increased lifecycle. This includes products and services from suppliers and subcontractors. Tapflo’s employees must have an open dialogue with business partners, the public, and our suppliers about our ever-evolving, environmental and sustainable work. If possible, purchase products and services that do the least damage to the environment while products and production are part of a sustainable society.

Raw materials
Analyze how raw materials and materials are processed in Tapflo’s entire supplier and value chain can affect the environmental capital and produce an action plan for how possible negative impacts can be reduced.

Increase the efficiency of the use of raw materials. Change gradually, if possible, from produced raw materials/commodities to an increasingly circular economy, through re-use and increased use of recycled raw material /materials.

Transport
Increase logistic efficiency, reduce mileage, and provide companies with environmentally friendly truck fleets, which reduces energy consumption and climate impact.
In case of sea transport needed, ask for cleaner sea transport use e.g., clean shipping index

Energy
Increase the efficiency of energy use. If possible, change from fossil energy to renewable energy. If the property owner has an inefficient heating request, then a change is required to use renewable fuels and waste heat.
Tapflo can support the customer to find an increased and efficient use of energy by providing support and guidance.

Waste
Reduce the amount of waste generated and increase the proportion of waste that goes to reuse and material recycling.

Chemicals
Obtain information on the content of hazardous substances in goods and materials that the company purchases for its use, or for resale and passes on the chemical information in the supply chain, to distributors and customers, and the waste chain. Select products and materials that contain particularly dangerous substances.

For any doubts or questions concerning the Tapflo Group Environmental Policy, please contact your superior manager or the Tapflo Group CEO.

Introduction and Scope
Tapflo believes in sustainable and responsible business. Tapflo’s business activities impact the environment, society with the foundation of this document being based on the Tapflo Way and Group Code of Conduct. Tapflo’s boards have adopted the Tapflo Group Sustainability Policy to clarify what we expect and require of both ourselves and those we work with. Transparency and sustainability are basic workplace principles.

Governance
Tapflo works for financial, environmental, and social sustainability by actively contributing to the UN Global Sustainable Development Goals, the UN Global Compact principles, and national environmental quality goals. It constitutes an important framework integrating the three dimensions of sustainability in our strategies, daily work, and governance. Tapflo’s actions work to achieve them and, in this way, Tapflo contributes to long-term, sustainable, societal development, locally & globally. Sustainability must be a basic and guiding principle for all activities within Tapflo with it reporting a few easily understood quantitative indicators on related CSR topics.

Financial responsibility
Fiscal responsibility means that the organization takes measures to secure the company’s financial position. This means that the financial resources are governed so that Tapflo’s future is secured in the best way possible, and that Tapflo lives up to the set requirements in strategies and plans, thereby taking responsibility for the owners. Tapflo takes responsibility to follow the highest standards of business ethics, including its sales agencies.

Environment
Tapflo strives to develop and provide products that limit the harmful impact on the environment. This includes products and logistic services from suppliers and to customers. Tapflo employees must have an open dialogue with our business partners and suppliers about our ever-evolving environmental and sustainable work. The Tapflo environmental policy further clarifies what we expect and demand of ourselves as well as those we work with.

Environmental responsibility
Tapflo shall support a precautionary approach in its development and activities that the company participates in which shall be characterized by a safe, healthy, and sustainable environment. Tapflo´s operations and processes shall be following appropriate environmental laws, regulations, and standards. Tapflo considers the use of resources such as energy consumption, climate impact, and waste management. This includes Tapflo´s services, logistics, solutions, and its business model supporting customers’ environmental focus and deliveries.

Social
Tapflo conducts its business responsibly in a way that characterizes good citizens. This means, among other things, that Tapflo takes health and well-being into account, regardless of whether they are employees, suppliers, subcontractors, and their employees, customers, or are otherwise affected by Tapflo.

Labor environments and human rights responsibility
For Tapflo, a safe and healthy workplace is a success factor and therefore, is a high priority in the entire business we conduct. The care applies to all forms of work environments and non-employee or person who works on our behalf and shall not risk being subjected to discrimination, physical or mental illness at their workplace. The internationally recognized human rights are the basis for all Tapflo business relationships, not participate in human rights violations.

For any doubts or questions concerning the Tapflo Group Sustainability Policy, please contact your superior manager or the Tapflo Group CEO.