The customer is a leader in the production of sports and recreational surfaces for outdoor and indoor applications – playgrounds, running tracks, sports fields and others. The customer has been operating in the rubber industry for over 30 years, focusing on the production of rubber granules used for flexible surfaces, as well as so-called infill for artificial turf. Part of the business is also the production of granulate for cable sheathing.
CLIENT’S PROBLEMS AND CHALLENGES
The client had a pump for transporting powder (talc) in their plant and reported the need to replace it because the existing device was already worn out. Thanks to the visit to the client, we were able to present our solution and encourage them to try the proposed solution. The key factor that influenced the client’s decision was our extensive experience in the production of powder pumps and the possibility of conducting tests before making a purchase.
pump for loose medium (talc)
possibility to test the pump before purchase
TAPFLO ACTIVITIES

Tapflo TX metal pump installed at the Unirubber plant
Meeting the client’s expectations, we organized a meeting at the Unirubber factory to present the offered products. The client showed us around the plant, presenting the pumps currently in use. He pointed out that the pump used for talc was already worn out, and mentioned the need to replace it in the future. He was looking for a solution suitable for working with a loose medium.
After submitting an offer for a Tapflo TX metal diaphragm pump in ATEX version, The client expressed interest in conducting tests that we agreed upon for the next production run. The rented pump was installed and tested on the production line, where it was able to pump the powder used at the plant. Tests confirmed the effectiveness and trouble-free operation of the pump we selected, as a result of which the Client decided to purchase it.
RESULT
The pump we offer is a variant of our proven diaphragm pumps, created specifically for ATEX explosion-hazardous areas. It has been designed for continuous operation without unplanned downtime. In the event of a possible failure, we have ensured that our client receives the necessary spare parts quickly. We thereby guarantee the minimization of the risk of disruptions in the production process and the maintenance of high operational efficiency of the device.
Because we offer our pumps for testing, the Customer could independently check whether the device selected by us would work in his plant.
CUSTOMER OPINION
I would like to express my appreciation to Tapflo for the excellent quality of their products and professional service. Our cooperation started six months ago when we were looking for reliable compressed air diaphragm pumps for our production facility. Installing these units has allowed us to reduce operating costs and downtime, which is crucial for us.
I would also like to emphasise the high level of customer service offered by Tapflo. From the very beginning we received expert advice and technical support, which allowed us to integrate the pumps into our systems without any problems.
Another great asset is their wide range of products, so I know I will always find pumping solutions from them. Their products and services meet the highest quality standards and working with them is a guarantee of satisfaction and success.
We can confidently recommend Tapflo as a professional and reliable partner to work with.
Technical Director
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